EnterpriseDistributor Management System · WhatsApp-first DMS
For brands that sell through distributors. The SR’s order reaches the distributor the same minute; the distributor dispatches on WhatsApp; the invoice, the stock, the retailer’s ledger and the ASE’s group all move together — and head office sees tomorrow’s orders before they are punched.
WhySound familiar?
From sales heads and distributors. Composite quotes from discovery calls — the problems are real; the names are left out.
“The SR’s order reaches the distributor — maybe.”
Orders go by phone, photo or paper. Some arrive a day late, some never do.
Area sales executiveLost orders, angry retailers
“Nobody knows the distributor’s stock.”
Head office sees stock only when someone counts it, and the count never matches.
Sales headOver-stocking and stock-outs together
“My morning is spent calling for updates.”
Was it dispatched? Why not? What was invoiced? The ASE asks every distributor, every day.
ASE · 12 distributors2 hours a day on follow-ups
HowWhat changes with the DMS
Product screens with illustrative data. In your walkthrough we load your own lanes, plants, outlets or SKUs.
01Lost orders
Same-minute orders, no software to learn
02Unknown stock
Head office sees the same number, same minute
03Follow-up calls
The ASE reads instead of calling
FieldDistributor Management System in the field
The workplace it runs in, the person who uses it on a phone, the team at the desk and the detail it reads.
Photographs are illustrative — real customer sites are not shown.
01Open the DMS
Click through it. Mark an outlet dispatched and its invoice posts to the WhatsApp group. Chat with the bot in Hindi. Report a damaged bag, clear a retailer’s dues and see where the late outlets are on the map.
Illustrative distributor, outlets and figures — not customer data. In your walkthrough, these are your distributors, SKUs and beats.
02Order to ledger
The SR’s order line is the thread. Dispatch, invoice, stock, dues and alerts all hang off it — so the distributor, the SR and the ASE are always looking at the same thing.
SR field app
The SR books the outlet order on the visit. It lands on the distributor’s pending list the same minute.
WhatsApp · dashboard
“What is pending?” on WhatsApp, or the pending board on the web — outlet by outlet, oldest first.
Mark dispatched · invoice
One tap marks the outlet dispatched, raises a GST invoice and attaches the PDF.
Distributor WhatsApp group
Distributor, ASE and sales head see “Dispatch done” with items, value and invoice — the same hour.
Pending reason · cancel
If it can’t go today the distributor says why; a wrong order is cancelled and the SR is told.
Gate − dispatched
Stock taken at the gate goes down with every dispatch. The shelf count is reported with a reason.
Retailer dues
The invoice posts to the outlet’s ledger; payments clear the oldest invoice first.
10 pm alert · daily PDF
Outlets still waiting and stock not updated today are named in the group before the day closes.
03Four roles, one record
Access is by registered mobile number and OTP. A distributor sees only their outlets; an ASE sees their distributors; head office sees everything.
Types the way they talk. Sees what is pending, marks it dispatched, keeps stock honest — no software to learn.
Orders punched on the visit reach the distributor instantly; cancellations and reasons come back on WhatsApp.
Dispatch, pending lines and the last stock update for every party — with the group feed as the daily pulse.
Order heatmaps, dispatch SLA and a seven-day forecast that tells the plant what to pack.
04The stock cycle
The system keeps the distributor’s stock from two facts it already has. When the shelf disagrees, the correction comes with a reason and stays on the record.
Approved quantities on the gate pass — what the distributor actually took.
Every outlet marked dispatched on WhatsApp or the dashboard.
“4 bags damaged”, “sold at the counter” — kept in the audit trail.
Per SKU, always current, with the time of the last update on the ASE’s screen.
05The WhatsApp group
Distributor, ASE and management in one group. Nobody posts updates by hand — the system does, the moment something happens.
Outlet, SR, items, value and invoice number — with the invoice PDF — posted to the distributor’s group.
Stock that went out without an SR order is still invoiced and announced.
The distributor’s reason reaches the ASE and team, so nobody has to call to ask.
The SR who punched it gets a WhatsApp message the moment it is cancelled.
Each distributor gets their own pending outlets and items, with a nudge to open the dispatch form.
Too many outlets still pending, or stock not updated today — named in the group, ASE tagged.
06Five desks
On the web for the full picture, on WhatsApp for the daily work — in Hindi or English, light or dark.
An unknown number gets no reply; the dashboard signs in by OTP.
Distributor, SR, ASE and head office each see only their slice.
Every dispatch, cancellation and stock edit with who, when and why.
On your cloud, connected to your field app, ERP and gate system.
FAQQuestions we get about Distributor Management System
Distributor Management System is a WhatsApp-first DMS. Short, factual answers for buyers, procurement and the assistants people ask first.
In short. Distributor Management System is a WhatsApp-first DMS. It is built for sales heads and their distributors. It exists to remove the problems those teams describe in almost every first conversation: orders by phone, photo or paper — some late, some lost; head-office stock that never matches the count; and two hours a day of follow-up calls. With Distributor Management System, teams get “Pending kya hai?” lists outlets by age; one tap dispatches and invoices, gate pass minus dispatches, plus corrections — per SKU, always current, and every dispatch, pending reason and cancellation posted the moment it happens. It connects to WhatsApp Business API, GST e-invoice, Secondary sales and Retailer ledger, is used by Distributors · ASEs · sales head, and runs on whatsapp + web. Like every Autowhat AI product, Distributor Management System goes live on one site, lane or process first, usually within weeks, on managed cloud, in your own VPC or on-premises, and shares one operational record with the other products, so the second deployment reuses the data and integrations of the first.
Sales heads and their distributors. A WhatsApp-first DMS.
orders by phone, photo or paper — some late, some lost; head-office stock that never matches the count; two hours a day of follow-up calls.
“Pending kya hai?” lists outlets by age; one tap dispatches and invoices; gate pass minus dispatches, plus corrections — per SKU, always current; every dispatch, pending reason and cancellation posted the moment it happens.
It connects to WhatsApp Business API, GST e-invoice, Secondary sales, Retailer ledger. Users: Distributors · ASEs · sales head. Channel: WhatsApp + web.
With a 30-minute working session on your own data — an engineer from the relevant sector, not a sales queue. The first wave is scoped in that call; most products go live on one site, lane or process within weeks and then scale.
On managed cloud, in your own VPC (AWS, Azure or GCP) or on-premises, with your keys. SOC 2 Type II and ISO 27001 controls, India data residency when required, and local or open-weight models when policy demands it. The data stays yours.
07Walkthrough
A working session with the engineers who build it: your SKUs and beats loaded, one distributor’s pending list live in their WhatsApp, and their group reporting itself.
