OperationsHealthWatch · public-health command centre

Data exists everywhere. Command exists in one place.

For health secretaries, mission directors and district health officers. Surveillance, hospital capacity, helpline cases, ambulances and stock on one verified picture — so outbreaks are seen in days, not weeks, and no patient is sent to a full ICU.

  • Every district on one screen
  • < 5 min exception to owner
  • Diversion before beds run out
CommandCapacitySurveillance
HealthWatch: Disease index, ICU load, helpline volume and the exceptions that need a decision.
Product screen with illustrative data.

WhySound familiar?

Three things we hear in every first conversation.

From health secretaries, mission directors and district health officers. Composite quotes from discovery calls — the problems are real; the names are left out.

HealthWatch: The problem, before HealthWatch
Surveillance, hospitals and helplines — one state
  1. “We see the outbreak in the weekly report.”

    Cases, lab results and helpline calls are in different systems, so a cluster is visible only after it has grown.

    Mission directorOutbreaks seen a week late

  2. “The ICU was full before anyone told us.”

    Capacity is reported by phone, so ambulances arrive at hospitals that cannot admit.

    District health officerPatients sent to full ICUs

  3. “Every district has a different number.”

    Reconciling systems by phone takes the hours that decisions need.

    Health secretaryDecisions waiting on data

HowWhat changes with HealthWatch

The same three problems, on the screens that solve them.

Product screens with illustrative data. In a briefing we replay one of your peak weeks.

01Weekly reports

Clusters flagged against baseline, every day.

  • Cases by block compared with the baseline for the season
  • Each cluster arrives with an action and an owner

Seen in days, not weeks

HealthWatch screen: Clusters flagged against baseline, every day.

02Full ICUs

Diversion suggested before the beds run out.

  • ICU, oxygen and ventilators refreshed every 15 minutes
  • A diversion plan that notifies ambulance dispatch in one click

Every patient to a bed that is free

HealthWatch screen: Diversion suggested before the beds run out.

03Numbers by phone

A morning brief with decisions that close in one tap.

  • Each district gets its own numbers and exceptions on WhatsApp
  • Approvals are logged with time and owner

One verified picture

HealthWatch screen: A morning brief with decisions that close in one tap.

FieldHealthWatch in the field

The people, the phone, the place.

The workplace it runs in, the person who uses it on a phone, the team at the desk and the detail it reads.

HealthWatch: Where HealthWatch runs
Where HealthWatch runs
HealthWatch: On the phone, where the work happens
On the phone, where the work happens
HealthWatch: The team at the HealthWatch desk
The team at the HealthWatch desk
HealthWatch: The detail HealthWatch reads
The detail HealthWatch reads

Photographs are illustrative — real customer sites are not shown.

  • 36Districtson one picture in a typical state rollout
  • < 5 minTo an ownerfor every exception
  • 15 minCapacity refreshICU, oxygen, ventilators
  • 2.4×Clusters flaggedagainst baseline, by block
  • Helpline+ ambulanceon the same record
  • DailyDistrict briefon WhatsApp

01The screens

From a fever cluster to a decision before beds run out.

State command, hospital capacity, surveillance and the district brief.

autowhat · HealthWatch / State command Illustrative data
HealthWatch screen

Disease index, ICU load, helpline volume and the exceptions that need a decision.

Product screens with illustrative data — every name, place and figure is a placeholder.

02Before and after

Systems report. Nobody reconciles them in time.

Surveillance, hospital, helpline and ambulance systems already exist — reconciled by phone, after the fact.

AreaTodayWith HealthWatch
OutbreaksSeen in weekly reportsClusters flagged against baseline daily
ICUFull before anyone knowsDiversion suggested hours ahead
Helpline & ambulanceSeparate dashboardsOn the same exception queue
DistrictsCalls and spreadsheetsA morning brief with one-tap decisions
ReviewMemory and minutesEvery exception with owner, time and closure

03One verified picture

Eight steps, from signal to closed exception.

Every number keeps its source and timestamp, so the command centre never hides stale or estimated data.

  1. 01

    Collect

    Surveillance · HMIS

    Cases, lab results and facility reports pulled per district.

  2. 02

    Capacity

    Hospitals

    ICU, oxygen and ventilator availability refreshed every 15 minutes.

  3. 03

    Calls

    Helpline · ambulance

    Helpline cases and ambulance response joined to the same districts.

  4. 04

    Detect

    Clusters

    Cases compared with baseline by block; clusters raised with evidence.

  5. 05

    Rank

    Exceptions

    Capacity, clusters and delays ranked by risk to life.

  6. 06

    Route

    Owners

    Each exception assigned to a district or hospital owner in minutes.

  7. 07

    Brief

    Districts

    A morning brief on WhatsApp with decisions that close in one tap.

  8. 08

    Review

    Replay

    Every exception with owner, time and closure for the weekly review.

04The platform

Command, capacity and surveillance together.

Monsoon season first; heat waves, vaccination drives and mass gatherings run on the same centre.

Command · 4

  • State command
  • Facility map
  • Exception queue
  • District desks

Capacity · 4

  • Hospitals & ICU
  • Diversion planner
  • Ambulances
  • Stock & cold chain

Surveillance · 4

  • Disease index
  • Cluster detection
  • Lab results
  • Helpline triage

Review · 4

  • Daily brief
  • Replay
  • Scorecards
  • Audit trail

05How we deliver

One season, then every season.

Built on the health systems the state already runs.

  1. Weeks 1–4 · ConnectFacility map, surveillance and capacity feeds connected for pilot districts.
  2. Weeks 4–8 · OperateException queue and district briefs live in the pilot.
  3. Months 3–4 · ScaleEvery district; helpline and ambulance desks joined.
  4. Then · ExtendHeat, vaccination and event health on the same centre.

FAQQuestions we get about HealthWatch

Straight answers, before the call.

HealthWatch is a public-health command centre. Short, factual answers for buyers, procurement and the assistants people ask first.

In short. HealthWatch is a public-health command centre. It is built for health secretaries, mission directors and district health officers. It exists to remove the problems those teams describe in almost every first conversation: outbreaks seen in the weekly report; patients sent to ICUs that are already full; and district numbers reconciled by phone. With HealthWatch, teams get clusters flagged against baseline by block, daily, capacity every 15 minutes and a diversion plan before beds run out, and a morning WhatsApp brief per district with one-tap decisions. It connects to Surveillance & HMIS, Hospital systems, Helpline & ambulance and Cold chain, is used by State · districts · hospitals, and runs on web + whatsapp. Like every Autowhat AI product, HealthWatch goes live on one site, lane or process first, usually within weeks, on managed cloud, in your own VPC or on-premises, and shares one operational record with the other products, so the second deployment reuses the data and integrations of the first.

Who is HealthWatch for?

Health secretaries, mission directors and district health officers. A public-health command centre.

What problems does HealthWatch remove?

outbreaks seen in the weekly report; patients sent to ICUs that are already full; district numbers reconciled by phone.

What do we get with HealthWatch?

clusters flagged against baseline by block, daily; capacity every 15 minutes and a diversion plan before beds run out; a morning WhatsApp brief per district with one-tap decisions.

What does HealthWatch connect to, and who uses it?

It connects to Surveillance & HMIS, Hospital systems, Helpline & ambulance, Cold chain. Users: State · districts · hospitals. Channel: Web + WhatsApp.

How do we start with HealthWatch?

With a 30-minute working session on your own data — an engineer from the relevant sector, not a sales queue. The first wave is scoped in that call; most products go live on one site, lane or process within weeks and then scale.

Where does HealthWatch run, and who owns the data?

On managed cloud, in your own VPC (AWS, Azure or GCP) or on-premises, with your keys. SOC 2 Type II and ISO 27001 controls, India data residency when required, and local or open-weight models when policy demands it. The data stays yours.

06Briefing

Bring last monsoon’s peak week. We’ll show you the day it could have been seen.

A working session: your districts mapped, a past peak replayed, and the decisions it would have surfaced.