OperationsSampark · site operations control tower

One spine for every desk and every guest.

For large industrial sites — mines, plants, townships and camps — where visitors, rooms, travel, vehicles, gates and facilities are still run on email, paper and phone calls. One request, read by AI, approved by every desk, and visible from a control tower around the clock.

  • 29 modules in six domains
  • AI intake from email
  • 24×7 control tower
Control towerDesksGate
Sampark control tower: site nodes and every desk's status
Product screen with illustrative data.

WhySound familiar?

Three things we hear in every first conversation.

From site admin heads at mines, plants and townships. Composite quotes from discovery calls — the problems are real; the names are left out.

Sampark: The problem, before Sampark
A site that runs three shifts, seven days a week
  1. “The gate learns about a visitor when the car arrives.”

    The visit lives in five inboxes; nobody told Security, so the night queue grows and hosts get called.

    Head of adminDelays at the gate every night

  2. “Every desk retypes the same email.”

    Rooms, travel and transport each copy the request by hand — and each copy is a chance to get it wrong.

    Travel & rooms deskHours of retyping a day

  3. “Rooms sit dirty because nobody said checkout happened.”

    Turnover runs on memory, so arriving guests wait while ready rooms show as occupied.

    Housekeeping leadGuests waiting for rooms

HowWhat changes with Sampark

The same three problems, on the screens that solve them.

Product screens with illustrative data. In a briefing we walk one of your real visits through it.

01Surprise arrivals

The gate sees the guest before the vehicle.

  • A digital expect list with QR check-in
  • Host, room and housekeeping alerted the moment a guest is verified

No queue at the booth

Sampark screen: The gate sees the guest before the vehicle.

02Retyped emails

AI reads the request once; every desk approves its part.

  • Guests, dates, rooms, travel, transport and access pulled from the email
  • Pickup opens automatically when travel is approved

One request, not five copies

Sampark screen: AI reads the request once; every desk approves its part.

03Rooms stuck dirty

Checkout opens the turnover; the board flips to free.

  • A live room board by block
  • Arrival alerts 15–20 minutes out

Rooms ready when guests arrive

Sampark screen: Checkout opens the turnover; the board flips to free.

FieldSampark in the field

The people, the phone, the place.

The workplace it runs in, the person who uses it on a phone, the team at the desk and the detail it reads.

Sampark: Where Sampark runs
Where Sampark runs
Sampark: On the phone, where the work happens
On the phone, where the work happens
Sampark: The team at the Sampark desk
The team at the Sampark desk
Sampark: The detail Sampark reads
The detail Sampark reads

Photographs are illustrative — real customer sites are not shown.

  • 29Modulessix functional domains
  • 1Requestevery desk approves its part
  • 15–20 minArrival alertbefore a guest reaches the room
  • QRGate check-inagainst a digital expect list
  • 4Delivery wavesvalue early, then more
  • 1.5–2 moOn sitebefore we build

01The screens

From an email to a guest at the gate.

The control tower, AI intake with desk approvals, the night-shift gate, the room board and the fleet.

autowhat · Sampark / Control tower Illustrative data
Sampark screen

Every site node and every desk on one screen, around the clock.

Product screens with illustrative data — sites, guests and vehicles are placeholders.

02Before and after

The night queue at the gate is the whole site failing.

Nobody upstream told Security who was coming, because the visit lived in five inboxes. Sampark moves every desk onto one request.

DeskTodayWith Sampark
GatePaper register, no expect list, delays at nightDigital expect list · QR check-in · host already known
RoomsEmails retyped, occupancy guessedAI stay request · live board · arrival alert 15–20 min out
TravelTickets in inboxes, guest uninformedApprove in one place · upload the PDF · e-ticket on WhatsApp
TransportPickup discovered latePickup opens automatically when travel is approved
HousekeepingTurnover from memory, rooms stuck dirtyCheckout creates the turnover · board flips to free

03One request, every desk

Eight steps. Nobody retypes a thing.

The request is read once, approved by each desk in turn, and every hand-off is on the record.

  1. 01

    Request arrives

    Email · form · WhatsApp

    A visit, a stay, a vehicle or a repair — however people already ask for it.

  2. 02

    AI reads it

    Intake

    Guests, dates, rooms, travel, transport, access and host pulled out — checked by a person.

  3. 03

    Desks approve

    Workflow

    Rooms, travel, transport, safety and gate each approve their part of the same request.

  4. 04

    Gate is told

    Expect list

    The guest is on tonight’s list with a QR before the vehicle reaches the booth.

  5. 05

    Guest arrives

    Check-in

    QR scanned, ID matched, host and room alerted, housekeeping warned 15–20 minutes out.

  6. 06

    Stay & visit

    Live boards

    Rooms, meals, cabins, vehicles and plant access tracked on the same record.

  7. 07

    Checkout

    Turnover

    Checkout opens the cleaning job; the room flips to free when it is done.

  8. 08

    On the record

    Control tower

    Every visit, approval and hand-off visible to the head admin, 24×7.

04The platform

29 modules, six domains, one record.

Start with the visitor spine; facilities, fleet, events and integrations follow on the same foundation.

Workspace · 4

  • Control tower 24×7
  • Events & functions
  • Analytics
  • My tasks

Operations · 6

  • Facility management
  • Maintenance
  • Security & access
  • Aviation & helipad
  • Safety
  • Sustainability

People & services · 9

  • Travel desk
  • Accommodation
  • Catering & kitchens
  • Cabins & seating
  • Meeting rooms
  • Vehicle booking
  • VIP guests
  • Health centre
  • Employee services

Automation · 6

  • Mail-to-action
  • Approval workflows
  • Onboarding
  • SOP library
  • ERP / SAP reconciliation
  • Integrations

05How we deliver

We move in before we build.

Your vendor-owners, shift rosters and VIP surges are modelled as they actually run — not flattened into a template.

  1. Weeks 1–8 · On site firstDevelopers stationed at your site for 1.5–2 months, shadowing real shifts and mapping the hand-offs no SOP captures.
  2. Wave 1 · The visitor spineAI intake, gate, rooms, travel, transport and housekeeping — the flow that fails most visibly.
  3. Wave 2 · Facilities & fleetFacility tickets with SLAs and escalation, vehicle booking, vendor-owners and drivers.
  4. Waves 3–4 · Everything elseEvents, catering, safety, health, onboarding and ERP integration — then hypercare.

FAQQuestions we get about Sampark

Straight answers, before the call.

Sampark is a site-operations control tower for mines, plants and townships. Short, factual answers for buyers, procurement and the assistants people ask first.

In short. Sampark is a site-operations control tower for mines, plants and townships. It is built for site admin heads at mines, plants and townships. It exists to remove the problems those teams describe in almost every first conversation: night queues at the gate because nobody told Security; hours of retyping the same request into rooms, travel and transport; and guests waiting while ready rooms still show as occupied. With Sampark, teams get a digital expect list with QR check-in at the gate, guests, dates, rooms, travel and access pulled from the email by AI, and a live room board by block; checkout opens the turnover. It connects to Email intake (AI), Gate QR, Room board and Fleet & travel desk, is used by Admin · security · guest house · hosts, and runs on web + whatsapp. Like every Autowhat AI product, Sampark goes live on one site, lane or process first, usually within weeks, on managed cloud, in your own VPC or on-premises, and shares one operational record with the other products, so the second deployment reuses the data and integrations of the first.

Who is Sampark for?

Site admin heads at mines, plants and townships. A site-operations control tower for mines, plants and townships.

What problems does Sampark remove?

night queues at the gate because nobody told Security; hours of retyping the same request into rooms, travel and transport; guests waiting while ready rooms still show as occupied.

What do we get with Sampark?

a digital expect list with QR check-in at the gate; guests, dates, rooms, travel and access pulled from the email by AI; a live room board by block; checkout opens the turnover.

What does Sampark connect to, and who uses it?

It connects to Email intake (AI), Gate QR, Room board, Fleet & travel desk. Users: Admin · security · guest house · hosts. Channel: Web + WhatsApp.

How do we start with Sampark?

With a 30-minute working session on your own data — an engineer from the relevant sector, not a sales queue. The first wave is scoped in that call; most products go live on one site, lane or process within weeks and then scale.

Where does Sampark run, and who owns the data?

On managed cloud, in your own VPC (AWS, Azure or GCP) or on-premises, with your keys. SOC 2 Type II and ISO 27001 controls, India data residency when required, and local or open-weight models when policy demands it. The data stays yours.

06Briefing

Tell us what happens at your gate tonight. We’ll show you the expect list.

A working session on one real visit: the email, the approvals, the room, the pickup and the gate — on one screen.