Guide · KPIs

Transport KPIs: the numbers an owner should see every Monday.

A transport business can be busy and still lose money. Ten numbers show which.

KPIFormulaWhat it tells you
Trip marginFreight − diesel − tolls − driver − other trip costsWhether a trip made money
Lane marginTrip margins on a lane, after the empty returnWhich lanes to keep, reprice or drop
Revenue per kmFreight ÷ loaded + empty kmEarning power of the fleet
Empty km %Empty km ÷ total kmBack-load opportunity
Vehicle utilisationDays on trips ÷ available daysIdle trucks
On-time deliveryTrips delivered by the promise ÷ tripsService to customers
POD TATDays from delivery to POD receivedBilling speed
Billing lagDays from POD to billCash cycle
DSOReceivables ÷ average daily billingDays of freight waiting to be collected
Fuel efficiencykm ÷ litres, per vehicleDriving, maintenance and pilferage

A Monday review

  1. Lane margin: best and worst five.
  2. Unbilled and overdue freight.
  3. Idle vehicles and empty km.
  4. PODs pending and e-way bill incidents.
  5. Fuel efficiency outliers.

SCM for Transporter shows lane margin after empty returns, the 13-week cash plan, receivables, vehicle profitability, diesel and mileage and FASTag and toll on the owner’s first screen, with a 9 AM digest and a weekly MIS (F-22). Try the trip profit calculator.

Questions

What are the most important KPIs for a transport business?

Trip and lane margin, revenue per km, empty km, vehicle utilisation, on-time delivery, POD TAT, billing lag, DSO and fuel efficiency.

How often should a transporter review KPIs?

Weekly for margins, receivables and utilisation; daily for exceptions such as PODs pending and e-way bills expiring.

See it on your own data. SCM for Transporter runs the bilty, e-way bill, trips, billing and accounts in one system. Book a 30-minute working session with an engineer.

General guidance, current as of the date above. GST and e-way bill rules change; check the official source for your case.