Playbook
E-way Bill Cancellation Window for Transporters.
An LR is booked, the e-way bill is generated and the load is cancelled. If nobody cancels the e-way bill in time, it stays on record.
The problem
Cancellations are forgotten because the trip never started.
The rule that catches it
AR-22 alerts operations every 30 minutes when the cancel window is closing (20 hours) and the LR has not started. AR-21 alerts when an e-way bill expires while the LR is on the road.
The playbook
- Track every e-way bill against its LR status.
- Alert before the cancellation window closes if the LR has not started.
- Cancel on NIC with the reason.
- Record the cancellation on the LR.
- Review e-way bills generated by others for your GSTIN (AR-19).
How to measure it
Count e-way bills not cancelled in time and those that expired on the road; aim for zero.
In SCM for Transporter, alerts go to the right role group on WhatsApp, deduplicated per window and grouped into digests, and every automation starts switched off for each company. Related: e-way bill validity calculator, NIC API.
Questions
How long do I have to cancel an e-way bill?
The rules generally allow cancellation within 24 hours of generation if the goods have not moved; check the current rules on the NIC portal.
Can a transporter cancel an e-way bill?
The generator of the e-way bill can cancel it within the allowed window; confirm the current rules for your case.
See it on your own data. SCM for Transporter runs the bilty, e-way bill, trips, billing and accounts in one system. Book a 30-minute working session with an engineer.