Playbook

Unbilled LRs: Closing the Billing Gap.

Delivered LRs that are not billed are loans to customers at zero interest. They pile up quietly at month-end.

The problem

Billing depends on someone remembering which delivered LRs are still unbilled.

The rule that catches it

AR-15 sends accounts a digest of LRs unbilled for more than 7 days, daily at 17:00. Autopilot flow F-05 drafts bills for delivered LRs, and F-06 drafts cover letters for final bills.

The playbook

  1. Group delivered LRs with POD by customer and billing cycle.
  2. Draft the bill automatically; a person reviews and sends.
  3. Send the invoice PDF on WhatsApp or email.
  4. Review the unbilled digest daily.
  5. Track billing lag by branch.

How to measure it

Billing lag = days from POD to bill; unbilled value = freight on delivered LRs not yet billed.

In SCM for Transporter, alerts go to the right role group on WhatsApp, deduplicated per window and grouped into digests, and every automation starts switched off for each company. Related: POD pending, overdue collection.

Questions

Why do transporters have unbilled freight?

Because bills wait for POD, for month-end, or for someone to compile LRs by customer.

Can freight bills be drafted automatically?

Yes, from delivered LRs with POD, grouped by the customer’s billing cycle, for review before sending.

See it on your own data. SCM for Transporter runs the bilty, e-way bill, trips, billing and accounts in one system. Book a 30-minute working session with an engineer.

General guidance, current as of the date above. GST and e-way bill rules change; check the official source for your case.