Guide · Credit memo

Credit appraisal memo: what goes in it, and how to make every analyst write it the same way.

The credit appraisal memo is what the committee actually reads. When every analyst writes it differently, the committee spends its time asking the same questions instead of deciding.

A credit appraisal memo (often called a CAM or credit note) is the document an analyst prepares so a credit officer or committee can decide on a loan. It summarises who the borrower is, what they want, whether they can repay, what could go wrong and how the proposal fits the lender’s credit policy.

Typical sections of a credit memo

SectionWhat it answersUsual sources
ProposalAmount, product, tenure, purpose, securityApplication form
Borrower profileWho they are, how long in business, ownershipKYC, registrations, field visit
Banking analysisInflows, outflows, balances, bouncesBank statements, account-aggregator data
Income and turnoverDeclared and observed income, trendITRs, GST returns, financials
ObligationsExisting loans and EMIs, repayment trackBureau report, statements
Repayment capacityFOIR or cover ratios under your policyComputed from the above
Field verificationDoes the business or residence exist as described?Field report, photos, GPS
Policy fit and deviationsWhich policy band, and what falls outside itYour credit policy
Risks and mitigantsWhat could go wrong and what offsets itAnalyst judgement
RecommendationApprove, decline or modify, with conditionsAnalyst, for the credit officer

How to make memos consistent

  1. Fix one memo template per product, with the same sections in the same order.
  2. Compute ratios the same way every time, not in each analyst’s own spreadsheet.
  3. Cite every figure to its source document, so a reviewer can check it in one click.
  4. State the policy band and list deviations explicitly, with the policy reference, instead of leaving them for the committee to find.
  5. Keep the recommendation separate from the evidence, and keep the decision with a credit officer.

How AutoCredit does it

AutoCredit is built for lenders’ credit and operations teams. Bank statements, GST returns, ITRs and KYC are collected on WhatsApp or a portal; bureau and account-aggregator data is pulled where consent allows. Banking, obligations, FOIR and GST trends are computed the same way for every analyst. The file is placed in your policy bands with deviations flagged, and a credit memo is drafted with every line cited to the document it came from. Field agents file a checklist, photos and GPS from their phone the same day, and the memo updates when the report lands. Credit officers and the committee decide; nothing is sanctioned by a model. The sanction is written to your LOS or LMS through the APIs you open.

Questions

What is a credit appraisal memo?

The document an analyst prepares so a credit officer or committee can decide on a loan: the proposal, borrower profile, banking and income analysis, obligations, repayment capacity, field verification, policy fit, risks and a recommendation.

What is the format of a CAM?

Formats differ by lender, but most include the proposal, borrower profile, banking analysis, income, obligations, repayment capacity, field verification, policy deviations, risks and mitigants, and a recommendation.

Can a credit memo be drafted automatically?

A draft can be assembled from the file and placed against your policy bands with every line cited, but the decision should stay with a credit officer.

See it on your own data. AutoCredit — The credit memo, drafted and cited. Book a 30-minute working session with an engineer.

General guidance, current as of the date above. Figures and examples are illustrative unless a source is linked.