It starts when…
- Customer inactive beyond threshold
B10Sales & growth
AI win-back caller for small business Win-back caller. Brings lapsed customers back with timely, personal offers.
- 6 tasks
- 6 it does alone
- Asks you on exceptions
10:425G
WWin-back callerWorking · B10
⚡ Customer inactive beyond threshold
✓Find customers who stopped buying from sales history
✓Segment by value and reason
✓Send a personal message or call with the owner's…
10:41 amWLog reasons for leaving
🔔 Alert to the ownerHigh-value customer lost to a competitor10:42 am
Message Win-back caller
Sample of the agent's work, drawn from its real task list.
01In plain words
How the AI win-back caller works
The AI win-back caller is an Autowhat agent for small businesses that brings lapsed customers back with timely, personal offers. It does 6 defined tasks on its own in Sales registers, WhatsApp, call bridge, and asks the owner first about exceptions such as offers above the standard win-back discount.
It does the work
- Find customers who stopped buying from sales history
- Segment by value and reason
- Send a personal message or call with the owner's…
- Log reasons for leaving
- Hand returning customers to the order desk
It asks you before…
Offers above the standard win-back discount
02Every task
6 tasks, each one marked.
- Find customers who stopped buying from sales historyDoes it alone
- Segment by value and reason (moved, price, service issue)Does it alone
- Send a personal message or call with the owner's offerDoes it alone
- Log reasons for leavingDoes it alone
- Hand returning customers to the order deskDoes it alone
- Report win-back revenueDoes it alone
Works in
- Sales registers
- call bridge
Alerts you when
- High-value customer lost to a competitor
You'll know it's working by
Win-back rate, revenue recovered
Who it is for
Distributors, salons, clinics, restaurants
Takes over routine work from
Telecaller time
03How much it may do
Safe by design, in two plain labels.
Acts within your limits
It handles routine cases on its own and asks you about anything outside the limits you set.
Records
It updates registers and sheets, with an audit log of before and after values.
On the phone
Runs today on Autowhat's Android agent (early access), on a business phone. How the phone agent works →
Every agent also reads back actions, keeps an audit log, asks when unsure, learns from your corrections, reports in the daily briefing and stops on the kill switch.
FAQAI win-back caller
Quick answers
What does an AI win-back caller do?
The AI win-back caller is an Autowhat agent for small businesses that brings lapsed customers back with timely, personal offers. It does 6 defined tasks on its own in Sales registers, WhatsApp, call bridge, and asks the owner first about exceptions such as offers above the standard win-back discount.
What does the AI win-back caller ask me before acting?
It asks before: Offers above the standard win-back discount. It reads the action back in one message and waits for your yes; routine steps run within the limits you set.
Which apps does the AI win-back caller work in?
It works in Sales registers, WhatsApp, call bridge. No new software is needed; it uses what the business already has.
Who is the AI win-back caller for?
It is built for distributors, salons, clinics, restaurants. It takes over routine work from telecaller time, while people keep the judgement calls.
Does the AI win-back caller run on a phone?
Runs today on Autowhat's Android agent (early access), on a business phone. See the Android X page for how the phone agent works.
05Hire it
Put the AI win-back caller to work. We set it up in your apps.
A 30-minute working session: an engineer maps this agent to your phone, WhatsApp and the apps it needs, and agrees what it must ask you before.