The Autowhat 100: AI workers for small business 100 AI staff for every back-office job an Indian small business pays a person to do.

AI workers for small business are software staff that each do a named back-office job end to end — answering enquiries, raising invoices, reconciling GST, chasing payments — inside the apps the business already uses. The Autowhat 100 is a catalogue of 100 such AI workers for Indian MSMEs, covering 585 specific tasks in ten families.

Yes. An AI worker is Autowhat's name for an AI agent for small business that does one named back-office job end to end, such as answering enquiries or chasing payments. Autowhat calls them workers so they are not confused with Autowhat AI Agent, the phone app most of them run on.

AI workers can run most routine back-office work in a small business. Examples from the Autowhat 100: a receptionist answers calls and WhatsApp enquiries, a lead responder replies to IndiaMART and Justdial leads, a collections agent sends payment reminders, a GSTR-2B reconciler finds mismatched invoices and an LR and bilty clerk makes transport documents.

A chatbot answers questions in one chat window. An AI assistant helps a person do their work. An AI worker does the work itself: it starts on a trigger such as a missed call or a new invoice, works across WhatsApp, Tally, sheets and portals, and reports back, asking the owner before anything that commits money.

Most owners start with the AI workers that save the most hours from day one: the executive assistant, order desk, data-entry operator, customer support desk, lead responder and collections agent, plus the trade-specific one — the LR and bilty clerk for transporters or the CA practice document chaser for CA firms. The page lists the 20 most-asked.

An AI worker can take over most of the routine work in those roles: answering every call and WhatsApp enquiry, booking slots, typing bills and receipts into the books, and keeping registers current. Owners usually keep a person for judgement calls and walk-ins, while the AI worker handles volume, nights and follow-ups.

Each AI worker is priced per month, and owners pay only for the AI workers they hire. The price depends on the AI worker and the volume of work; it is confirmed in a 30-minute working session where an engineer maps the AI workers to your apps. There is no long setup project before the first AI worker runs.

Yes. Customer-facing AI workers such as the receptionist and the multilingual WhatsApp concierge greet and reply in the customer's language — Hindi, Hinglish, English, Marathi or Gujarati — and owners can instruct their AI workers by voice note in Hindi or English.

Yes. The bank reconciliation clerk matches bank statement lines to the books and flags what does not match, and the GSTR-2B reconciler compares purchase records with GSTR-2B to find missing or mismatched supplier invoices before the return is filed. Both prepare the work; adjusting entries and filings wait for your OK.

No. Money and statutory work is the highest risk class (R4): the AI worker prepares it, reads the action back in one message with the amount, party and reason, and waits for the owner's yes. Every change goes into an audit log with before and after values, and a kill switch stops any AI worker at once.

No new software is needed. The AI workers work in what you already use — WhatsApp, the business phone, Tally or other accounting exports, Google Sheets, e-mail and government and marketplace portals. Three AI workers need a desktop or API connector and two need hardware or a partner; the rest run on the Autowhat AI Agent phone app.

Most of the 100 AI workers run on Autowhat AI Agent, Autowhat's phone app, which operates apps on a business phone the way a person would — opening WhatsApp, a portal or a sheet, reading the screen, tapping and typing. The app is in early access; see the Autowhat AI Agent page for how it works and what it can see.

Each AI worker reads back actions before committing them, writes an audit log with before and after values, asks instead of guessing when unsure, and can be stopped with a kill switch. Money and statutory steps always need approval, and customer-facing AI workers never give medical, legal or financial advice.

Yes. WhatsApp is where most of the AI workers start and report. Enquiries, orders, quotations, payment reminders, POD photos, supplier follow-ups and the owner's daily briefing all run through WhatsApp, and the owner can give instructions there by text or voice note, alongside the apps and portals each AI worker needs.

Ten AI workers are built for one trade: clinic front desk, pharmacy refill and expiry agent, restaurant aggregator manager, real-estate broker assistant, coaching institute administrator, CA practice document chaser, kirana khata keeper, textile and garment order tracker, steel and building-material rate agent, and guesthouse and hotel desk. A whole family of ten AI workers serves transport offices and fleets.