A03Front office & customer

AI appointment scheduler for small business Appointment scheduler. Runs the appointment book end to end: booking, reminders, no-show recovery.

  • 9 tasks
  • 9 it does alone
  • Asks you on exceptions
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Sample of the agent's work, drawn from its real task list.

01In plain words

How the AI appointment scheduler works

The AI appointment scheduler is an Autowhat agent for small businesses that runs the appointment book end to end: booking, reminders, no-show recovery. It does 9 defined tasks on its own in Google Calendar, Practo or clinic software, WhatsApp, and asks the owner first about exceptions such as overbooking, slots outside policy.

1

It starts when…

  • Booking request
  • Day-before schedule
  • No-show
2

It does the work

  • Maintain slots by provider, room and service…
  • Book from WhatsApp, calls and Google Business…
  • Send reminders 24 h and 2 h before, with…
  • Collect pre-visit details
  • Mark arrivals and no-shows from staff updates
3

It asks you before…

Overbooking, slots outside policy

02Every task

9 tasks, each one marked.

  1. Maintain slots by provider, room and service durationDoes it alone
  2. Book from WhatsApp, calls and Google Business ProfileDoes it alone
  3. Send reminders 24 h and 2 h before, with reschedule linksDoes it alone
  4. Collect pre-visit details (symptoms, vehicle number, documents)Does it alone
  5. Mark arrivals and no-shows from staff updatesDoes it alone
  6. Offer freed slots to the waitlist automaticallyDoes it alone
  7. Rebook no-shows with a polite follow-upDoes it alone
  8. Publish tomorrow's schedule to staff at 8 pmDoes it alone
  9. Report utilisation and no-show rate weeklyDoes it alone

Works in

  • Google Calendar
  • Practo or clinic software
  • WhatsApp
  • Google Business Profile

Alerts you when

  • Provider double-booked
  • no-show rate above 15%

You'll know it's working by

Slot utilisation, no-show rate

Who it is for

Doctors, diagnostics, salons, consultants, service centres

Takes over routine work from

Front-desk staff

03How much it may do

Safe by design, in two plain labels.

Autonomy · L3

Acts within your limits

It handles routine cases on its own and asks you about anything outside the limits you set.

Risk · R2

Records

It updates registers and sheets, with an audit log of before and after values.

Every agent also reads back actions, keeps an audit log, asks when unsure, learns from your corrections, reports in the daily briefing and stops on the kill switch.

04Works well with

Other front office & customer agents

ReceptionistAnswers every call and WhatsApp enquiry in Hinglish, books visits and takes messages.Missed-call responderTurns every missed call into a WhatsApp conversation within a minute.Customer support deskResolves product and service questions on WhatsApp with the business's own knowledge.Order-status deskAnswers 'mera order kahan hai' instantly from courier and store systems.Returns and refunds clerkRuns return requests by policy and prepares refunds for approval.Reviews and reputation managerCollects reviews from happy customers and answers every public review.

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FAQAI appointment scheduler

Quick answers

By · Updated

What does an AI appointment scheduler do?

The AI appointment scheduler is an Autowhat agent for small businesses that runs the appointment book end to end: booking, reminders, no-show recovery. It does 9 defined tasks on its own in Google Calendar, Practo or clinic software, WhatsApp, and asks the owner first about exceptions such as overbooking, slots outside policy.

What does the AI appointment scheduler ask me before acting?

It asks before: Overbooking, slots outside policy. It reads the action back in one message and waits for your yes; routine steps run within the limits you set.

Which apps does the AI appointment scheduler work in?

It works in Google Calendar, Practo or clinic software, WhatsApp, Google Business Profile. No new software is needed; it uses what the business already has.

Who is the AI appointment scheduler for?

It is built for doctors, diagnostics, salons, consultants, service centres. It takes over routine work from front-desk staff, while people keep the judgement calls.

Does the AI appointment scheduler run on a phone?

Runs today on Autowhat's Android agent (early access), on a business phone. See the Android X page for how the phone agent works.

05Hire it

Put the AI appointment scheduler to work. We set it up in your apps.

A 30-minute working session: an engineer maps this agent to your phone, WhatsApp and the apps it needs, and agrees what it must ask you before.

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