I10Vertical specialists

AI guesthouse and hotel desk for small business Guesthouse and hotel desk. Runs bookings across OTAs and direct WhatsApp guests.

  • 6 tasks
  • 3 it does alone
  • 3 need your OK
★ Owners ask for this first
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Sample of the agent's work, drawn from its real task list.

01In plain words

How the AI guesthouse and hotel desk works

The AI guesthouse and hotel desk is an Autowhat agent for small businesses that runs bookings across OTAs and direct WhatsApp guests. It does 6 defined tasks — 3 on its own and 3 only after the owner's OK — in OTA extranets, WhatsApp, Sheets.

1

It starts when…

  • Booking
  • Guest message
  • Check-in day
2

It does the work

  • Answer guest questions and send directions
  • Remind housekeeping before check-ins
  • Reconcile OTA payouts
3

It asks you before…

Rate changes

02Every task

6 tasks, each one marked.

  1. Sync availability across Booking.com, MakeMyTrip and direct bookingsNeeds your OK
  2. Answer guest questions and send directionsDoes it alone
  3. Collect ID details before arrivalNeeds your OK
  4. Remind housekeeping before check-insDoes it alone
  5. Request reviews after checkoutNeeds your OK
  6. Reconcile OTA payoutsDoes it alone

Works in

  • OTA extranets
  • WhatsApp
  • Sheets

Alerts you when

  • Overbooking risk

You'll know it's working by

Occupancy, review score

Who it is for

Guesthouses, small hotels, homestays

Takes over routine work from

Front-office staff

03How much it may do

Safe by design, in two plain labels.

Autonomy · L3

Acts within your limits

It handles routine cases on its own and asks you about anything outside the limits you set.

Risk · R3

Commitments

Its work can commit you to a customer or supplier, so those steps are read back first.

Every agent also reads back actions, keeps an audit log, asks when unsure, learns from your corrections, reports in the daily briefing and stops on the kill switch.

04Works well with

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FAQAI guesthouse and hotel desk

Quick answers

By · Updated

What does an AI guesthouse and hotel desk do?

The AI guesthouse and hotel desk is an Autowhat agent for small businesses that runs bookings across OTAs and direct WhatsApp guests. It does 6 defined tasks — 3 on its own and 3 only after the owner's OK — in OTA extranets, WhatsApp, Sheets.

What does the AI guesthouse and hotel desk ask me before acting?

It asks before: Rate changes. It reads the action back in one message and waits for your yes; routine steps run within the limits you set.

Which apps does the AI guesthouse and hotel desk work in?

It works in OTA extranets, WhatsApp, Sheets. No new software is needed; it uses what the business already has.

Who is the AI guesthouse and hotel desk for?

It is built for guesthouses, small hotels, homestays. It takes over routine work from front-office staff, while people keep the judgement calls.

Does the AI guesthouse and hotel desk run on a phone?

Runs today on Autowhat's Android agent (early access), on a business phone. See the Android X page for how the phone agent works.

05Hire it

Put the AI guesthouse and hotel desk to work. We set it up in your apps.

A 30-minute working session: an engineer maps this agent to your phone, WhatsApp and the apps it needs, and agrees what it must ask you before.

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