AI agents for small business 100 AI staff for every back-office job an Indian small business pays a person to do.

AI agents for small business are software staff that each do a named back-office job end to end — answering enquiries, raising invoices, reconciling GST, chasing payments — inside the apps the business already uses. The Autowhat 100 is a catalogue of 100 such agents for Indian MSMEs, covering 585 specific tasks in ten families.

A chatbot answers questions in one chat window. An AI assistant helps a person do their work. An AI agent does the work itself: it starts on a trigger such as a missed call or a new invoice, works across WhatsApp, Tally, sheets and portals, and reports back, asking the owner before anything that commits money.

Most owners start with the agents that save the most hours from day one: the executive assistant, order desk, data-entry operator, customer support desk, lead responder and collections agent, plus the trade-specific one — the LR and bilty clerk for transporters or the CA practice document chaser for CA firms. The page lists the 20 most-asked.

An AI agent can take over most of the routine work in those roles: answering every call and WhatsApp enquiry, booking slots, typing bills and receipts into the books, and keeping registers current. Owners usually keep a person for judgement calls and walk-ins, while the agent handles volume, nights and follow-ups.

Each agent is priced per month, and owners pay only for the agents they hire. The price depends on the agent and the volume of work; it is confirmed in a 30-minute working session where an engineer maps the agents to your apps. There is no long setup project before the first agent runs.

Yes. Customer-facing agents such as the receptionist and the multilingual WhatsApp concierge greet and reply in the customer's language — Hindi, Hinglish, English, Marathi or Gujarati — and owners can instruct their agents by voice note in Hindi or English.

Yes. The bank reconciliation clerk matches bank statement lines to the books and flags what does not match, and the GSTR-2B reconciler compares purchase records with GSTR-2B to find missing or mismatched supplier invoices before the return is filed. Both prepare the work; adjusting entries and filings wait for your OK.

No. Money and statutory work is the highest risk class (R4), and every agent in it prepares the work and waits for the owner's approval. Payments, filings, discounts and purchase orders always need a person's OK; agents act alone only on routine, low-risk tasks within the limits you set.

Each agent lists exactly what it must ask you about. When it reaches such a step it reads the action back in one message — the amount, the party and the reason — and waits for your yes or no. Every change is written to an audit log with before and after values, and a kill switch stops any agent at once.

No new software is needed. The agents work in what you already use — WhatsApp, the business phone, Tally or other accounting exports, Google Sheets, e-mail and government and marketplace portals. Three agents need a desktop or API connector and two need hardware or a partner; the rest run on the Android agent.

Most of the 100 agents run on Autowhat's Android agent, which operates apps on a business phone the way a person would — opening WhatsApp, a portal or a sheet, reading the screen, tapping and typing. The Android agent is in early access; see the Android X page for how it works and what it can see.

Each agent reads back actions before committing them, writes an audit log with before and after values, asks instead of guessing when unsure, and can be stopped with a kill switch. Money and statutory steps always need approval, and customer-facing agents never give medical, legal or financial advice.

Yes. WhatsApp is where most of them start and report: enquiries, orders, quotations, payment reminders, POD photos, supplier follow-ups and the owner's daily briefing all run through WhatsApp, alongside the apps and portals each agent needs.

Ten agents are built for one trade: clinic front desk, pharmacy refill and expiry agent, restaurant aggregator manager, real-estate broker assistant, coaching institute administrator, CA practice document chaser, kirana khata keeper, textile and garment order tracker, steel and building-material rate agent, and guesthouse and hotel desk. A whole family of ten agents serves transport offices and fleets.